Stakeholder Management

TNS is the global leader in customer Stakeholder Management research, helping clients to understand and actively manage their company’s relationships with interest groups such as customers, employees, distributors, shareholders or the general public.

TNS understands that stakeholder management is not a luxury but a necessity of staying competitive. We provide our clients with quick, clear, strategic insights and unparalleled benchmarks that help them select the right priorities to fix the right things.

We help our clients achieve sustainable, profitable growth by measuring stakeholder experiences, managing internal resources to optimise business performance, and monitoring the market for the impact. This approach provides precise and actionable findings.

Unique solution

Our primary stakeholder management solution is TRI*M™. TRI*M™ is the world’s leading measure of stakeholder management, and has a database of over 14,000 studies globally. TRI*M™ helps clients develop strong customer relationships, committed employees and successful relationships with suppliers, shareholders and other stakeholder groups.